faq
product & usage
what makes sundays in paris hooks different?
Our hooks use a bottom-folding design, which keeps bags hanging straight and balanced underneath the table. This makes them more stable than common side-folding hooks and allows for a cleaner, more refined look. Each finish is chosen to complement everyday handbags, so the hook feels like an accessory rather than a utility item.
how does the hook stay in place?
The hook uses balanced weight distribution and a non-slip base to stay secure on the table edge. Once your bag is hung, the weight does the work!
what types of tables does it work on?
The hook works best on tables with a flat edge, including wood, stone, marble, and metal café tables. It may not work as well on very thick, curved, or uneven table edges, or on glass tables without a lip. For best results, the top of the hook should be able to sit flat on the table surface.
how should i care for my hook?
Wipe clean with a soft, damp cloth. Avoid harsh chemicals or abrasive materials that could affect the finish.
orders & shipping
when will my order ship?
Orders are typically processed within 2 business days or less. Once your order ships, you’ll receive tracking information by email or SMS.
can i change or cancel my order after placing it?
Because we process orders quickly, changes or cancellations aren’t guaranteed once an order is placed. If you reach out immediately, we’ll do our best to help.
how do i track my order?
Tracking details are sent as soon as your order ships. Delivery timelines are determined by the carrier once your package is in transit.
where do you ship?
Right now we only ship in the continental us - shipping times vary by location and carrier.
returns & replacements
what is your return policy?
Unused items in original condition may be returned within 30 days of delivery. Items must be sent back in the original packaging, with return shipping covered by the customer.
what if my item arrives damaged or defective?
Please contact us within 7 days of delivery and include photos of the issue. If the item is confirmed defective, we’ll immediately arrange a replacement.
what is the product warranty?
We offer a one-year, hassle-free replacement if your hook experiences a failure. Proof of purchase and documentation of the issue are required prior to issuing a replacement.
who covers return shipping?
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
collaborations & wholesale
do you work with creators or brands?
We’re open to thoughtful collaborations that align with the Sundays in Paris brand. Currently, we don’t offer paid influencer partnerships, but we’re always happy to review creative proposals.
do you offer wholesale?
Yes! Sundays in Paris is available for wholesale partners, and we also offer custom wholesale options for schools, restaurants, shops, and select organizations. Reach out to learn more!
do you offer discounts for large orders for events, group gifting, etc?
Yes! We offer discounted pricing on bulk orders for events and group gifting, such as bachelorettes, bridal & baby showers, sorority or alumni events, corporate gifting, holidays, etc. If you’re interested in placing a larger order, contact us with your event details and timeline and we’ll help coordinate pricing and availability!